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AMP Membership Benefits
AMP is more than a maintenance plan. It is how your firm stays current, supported, trained, and connected to the expertise needed to keep your legal software working for the way your firm operates.
Most firms use only a fraction of what their legal software can do. Inefficient workflows, manual workarounds, and underused features are quietly costing your firm time and money. Our Professional Services team can help identify exactly where you are losing time, where revenue is slipping through the cracks, and what needs to change. The result is a clear, actionable plan to optimize how your firm runs and get measurable returns from the software you already own.
As technology evolves, firms need to stay ahead of security and compliance risks that can impact the systems they rely on every day. AMP Members receive regular product upgrades designed to help PCLaw and Time Matters stay stable, dependable, and aligned with changing technology requirements, protecting your firm and reducing disruptions.
Running a law firm means you cannot afford to be slowed down by software questions or technical issues. AMP Members have access to our expert support team, specialists who know your software inside and out, alongside P|T University, an on-demand training library with exclusive webinars, feature-based trainings, and product certifications. Whether your firm needs a quick answer or deeper product knowledge, support is always within reach.
AMP Membership unlocks features unavailable to non-members. From streamlining client intake to processing online payments directly within your software, these tools help reduce bottlenecks, minimize manual work, accelerate cash flow, and help your team spend less time on administrative work.
Stay current with product releases and improvements designed to support stability, security, reliability, and performance.
Access on-demand training when your team needs it, including exclusive webinars, feature-based training, and product certifications.
Get reliable, personalized assistance from specialists who understand PCLaw and Time Matters. From technical support to account guidance, our team is ready to assist when you need us.
Add Professional Services for expert configuration, workflow optimization, automation, reporting, training, data transition support, and more. Available exclusively to AMP Members, our in-house team helps tailor PCLaw and Time Matters to your firm's real-world operations.
Member Perspective
“Our office has been using PCLaw for over twenty-five years and we couldn't be happier with the recent upgrades and migration. Their management team and customer support are top-notch and always available to assist with any issue that may arise, which I might add, with the recent upgrade, is all but nonexistent!”
Judith A. AndersonAdvanced Certified Paralegal / Office Administrator
Kelly, Passidomo & Kelly, LLP
Running your firm on an unsupported version of PCLaw or Time Matters can make it harder to keep your software aligned with your business. Your firm does not stand still. Goals shift, processes change, teams grow, and the market you serve keeps moving. Without an active AMP Membership, your software can start to fall out of step with the way your firm works today.
The impact is not always immediate. It can show up gradually through missed updates, broken integrations, training gaps for new employees, or manual workarounds that slow your team down. It can also show up all at once during a critical system issue, when fast access to the right support matters most.
Without an active membership, firms may experience:
Whether your firm needs help with a focused issue, a broader workflow improvement, or ongoing strategic guidance, Professional Services packages give you access to experienced PCLaw and Time Matters specialists — with direct phone access to Level 2 support included in every plan.
Explore Professional ServicesAn AMP Membership includes access to regular product upgrades, P|T University training resources, expert support, member-only features, and access to the Professional Services team as an add-on engagement. These benefits are designed to help PCLaw and Time Matters customers stay current, supported, and better equipped to get value from the software they already use.
Running unsupported legal software can make it harder for your firm to access updates, resolve issues quickly, maintain compatibility, and stay aligned with changing technology requirements. Over time, that can increase the risk of disruption and make it harder to take advantage of improvements that support stability, security, and performance.
When AMP lapses, your firm may lose access to product upgrades, member-only features, training resources, and other membership benefits until the membership is renewed. Over time, that can make it harder to stay current, maintain compatibility, and get the support your team needs when questions or issues arise.
Professional Services is an in-house team that helps firms configure, optimize, automate workflows, improve reporting, train users, and manage transitions within PCLaw and Time Matters. These services are available to AMP Members as an add-on engagement.
Keep your firm connected to the upgrades, support, training, and expertise that help PCLaw and Time Matters continue to support your day-to-day work.
Renew Your AMP Membership