x

Our website uses cookies so that we can remember you and provide you with the best experience on our website. If you do not agree with our use of cookies, please change the current settings in your browser privacy preferences. You may also read more about cookies and similar technologies here. Otherwise, you agree to the use of cookies as they are currently set.

I Agree
LEAP logo

For more than 30 years, Time Matters has helped law firms organize complex work and configure their practice management software around the way their teams operate. Keeping the software current and aligned with your firm's needs helps protect the consistency, visibility, and control your team relies on.

  • Customize workflows, forms, fields, and record layouts to support your firm's processes
  • Keep matter information, documents, emails, tasks, and deadlines organized and easier to find
  • Automate recurring processes to reduce repetitive work and support consistent follow-through
  • Control who can access firm and client information

Why Structure Matters

Keep Complex Legal Work Organized

Legal work involves matter information, documents, emails, deadlines, and decisions that need to stay connected. When that work is spread across inboxes, calendars, spreadsheets, and individual processes, it can become harder to see the complete matter history, maintain consistency, and know what requires attention.

The impact is not always immediate. Missed follow-up, duplicate data entry, inconsistent document creation, and incomplete records can accumulate over time, creating avoidable administrative work, client-service challenges, and operational risk.

Time Matters brings the people, information, and activities connected to each matter into one system that can be configured around your firm’s processes. This helps your team reduce disconnected steps, improve visibility, and keep work moving forward.

Law firm team reviewing a shared process around a conference table

Customizable Workflow Automation

Automate Repeatable Work Without Losing Flexibility

Every firm has recurring work, but the exact steps can vary by practice area, matter type, and who is responsible. Time Matters lets your firm configure workflows around those differences and automate routine steps that would otherwise need to be completed manually.

  • Create workflows for common matter types and firm processes to help teams follow consistent steps
  • Reduce repetitive data entry with AutoEntry Forms
  • Use Triggers to initiate tasks, calendar entries, and other actions based on dates or events, reducing reliance on manual follow-up
  • Use Chains to connect related steps into a repeatable process
  • Generate documents more efficiently and consistently with Merge Templates

Build More Consistency Into Your Firm’s Processes

Defined workflows give team members a clearer process to follow, helping reduce missed steps and uncertainty about what happens next. Because each workflow can be adapted to your firm’s needs, Time Matters can support consistency across the firm while allowing different teams, practice areas, and matter types to follow the processes that fit their work.

Centralized Matter Management

See the Full History Behind Every Matter

Every matter generates client and contact information, documents, emails, phone calls, notes, research, calendar entries, tasks, time, and expenses. Time Matters connects that information to the appropriate matter so authorized team members can work from a more complete record.

  • Centralize matter and contact information in one shared system
  • Review related activities and communications at a glance through matter records and Journals
  • Keep documents, emails, notes, time, and expenses connected to the appropriate matter
  • Search across matters, contacts, and other firm records to find information faster
  • Maintain a clearer history of the work completed on each matter
Time Matters Matter Today view showing a matter's calendar, contacts, documents, notes, and billing records in one screen

Find Context Without Piecing It Together

When important information is connected to the matter, team members can spend less time searching across separate locations or asking others to piece together what happened. That visibility can support smoother handoffs, more informed client conversations, and greater continuity when responsibilities change.

Person searching the Time Matters document library by keyword on a laptop

Legal Document and Email Management

Create, Find, and Manage Documents More Efficiently

Documents and communications are central to legal work, but they can become difficult to manage when creation, storage, and email management are disconnected from matter information. Time Matters helps your firm create documents, manage emails and attachments, locate information within the firm’s document library, and keep materials connected to the appropriate clients and matters.

Reduce Repetitive Work

By connecting document creation and management with matter information, Time Matters can help reduce repetitive data entry, support more consistent document preparation, and make it easier for team members to locate the materials they need.

Generate documents and forms more efficiently and consistently with Merge Templates
Create multiple files and related documents in one process through Multi-Merge
Search for keywords across the firm’s document library to find information faster
Manage emails and attachments within the matter workflow
Connect documents and communications to the appropriate client or matter
Share encrypted documents and PDFs online and manage access through LawConnect

Legal Task and Deadline Management

See What Needs to Happen and When

Law firms manage overlapping tasks, appointments, filing dates, client follow-up. When those responsibilities live in separate calendars or individual to-do lists, it becomes harder to see what is coming up and what needs attention.

Time Matters brings ToDos, Events, shared calendars, and matter activity together so your team can coordinate upcoming work and follow-up more consistently.

  • Create and track ToDos and Events alongside related matter information
  • Share calendars to give team members visibility into upcoming work
  • Connect tasks, appointments, and deadlines to relevant matters and contacts
  • Use Inactivity Watch to identify matters or contacts that may need attention
  • Review unbilled time through the Billing Calendar

Collaboration and Data Access Control

Help Your Team Collaborate While Controlling Access

Your team needs shared matter information to coordinate work, while sensitive client and firm records require appropriate controls. Time Matters centralizes matter information and gives your firm tools to control access to selected records, helping authorized team members work from the same information.

  • Share matter information, calendars, and work history with authorized team members
  • Support internal communication with TM Messenger
  • Control access to selected client and firm information
  • Monitor activity through alerts related to specific contacts or matters
  • Use Record Review to track activity within firm records
Time Matters Productivity Report by Billing Code showing hours worked, billable, non-billable, and productivity percentage

Bring More Context to Conflict Checks

When evaluating a potential conflict, staff can search clients, matters, contacts, and related records to examine relationships already documented in Time Matters. These search tools provide an organized starting point for the firm’s established conflict-checking process.

Firm Reporting and Conflict Checking

Understand Firm Activity and Support Conflict Checks

Time Matters helps firms use the information they already capture to understand performance, identify patterns, and make more informed operational decisions. Configurable reporting tools allow firm leaders to review activity from perspectives relevant to their priorities.

  • Create custom reports on staff performance, profitability, lead sourcing, and other firm activity
  • Review matter and operational information using criteria relevant to the firm
  • Use connected information to investigate operational questions without rebuilding data manually

Mobile Time and Calendar Access

Capture Time and Manage Your Calendar Away From the Office

With the Time Matters Go mobile app, legal professionals can record billable time, use a timer to capture work as it happens, manage calendar events, and access contacts on an iOS or Android device.

Time entries can be associated with clients and matters already in Time Matters, and completed calendar events can be sent to Time Matters as billable time entries. This helps professionals capture time closer to when work occurs and provide more complete information for billing.

Time Matters Go mobile app showing a time entry with a Start Timer button

AMP Membership and Professional Services

Keep Time Matters Current and Working for Your Firm

Your firm changes over time, and Time Matters may need to be updated or reconfigured to continue supporting the way your team works. AMP Membership helps keep your software current and your team supported, while Professional Services provides hands-on guidance to improve how Time Matters is configured and used.

Law firm partners shaking hands across a conference table

Stay Current and Supported With AMP Membership

AMP Membership gives your firm access to regular product upgrades, technical support, P|T University training, member-only features, and Professional Services as an add-on. These resources help your team stay informed, respond to changing technology requirements, and benefit from continued Time Matters improvements.

Explore AMP Membership
Consultant reviewing a firm's processes with a legal professional

Optimize Time Matters With Expert Guidance

Enhance your AMP Membership by adding a Professional Services Optimization plan. Our in-house Professional Services team can assess your Time Matters environment, improve workflows and configuration, strengthen reporting and data processes, train users, and identify opportunities to use the software more effectively.

Explore Professional Services

Trusted by Legal Professionals

More Than 30 Years Supporting the Work of Law Firms

“Time Matters provided a level of efficiency and customization I couldn't find anywhere else.”

Cheryl Clayton, P.C.Owner and Attorney
Law Offices of Cheryl Clayton

“The clear consensus was that Time Matters is the gold standard, and that's proven to be true.”

Lynn MyrickAttorney and Owner
Law Office of Lynn Myrick

Frequently Asked Questions About Legal Practice Management and Time Matters

What Is Legal Practice Management Software?

Legal practice management software helps law firms organize the information and activities involved in managing clients and matters. Depending on the system, it may connect contacts, calendars, tasks, documents, emails, time, expenses, billing information, communications, and reporting in one system, giving the firm a more consistent way to manage work.

What Does Time Matters Include?

Time Matters includes matter and contact management, workflow automation, document and email management, calendars, tasks, time tracking, reporting, conflict checking tools, access controls, and internal communication through TM Messenger. Time Matters Go extends selected time-entry, calendar, and contact functions to compatible iOS and Android devices.

Is Time Matters Cloud-Based?

No. Time Matters is an on-premises legal practice management solution that runs within the firm’s technology environment.

How Is Legal Practice Management Software Different From a CRM?

A customer relationship management system generally focuses on prospects, contacts, and relationship activity. Legal practice management software is designed around the broader lifecycle of legal work, including matters, deadlines, documents, communications, time, firm processes, and other records associated with serving a client.

What Is Legal Workflow Automation?

Legal workflow automation uses software to initiate, assign, or connect repeatable steps in a firm's processes. For example, a workflow can create tasks, calendar entries, forms, or documents based on a matter type, date, or event. Time Matters provides configurable tools such as Workflows, AutoEntry Forms, Triggers, Chains, and Merge Templates to help firms reduce repetitive work and support more consistent processes.

What Does Legal Document Automation Do?

Legal document automation uses information already captured by the firm to generate documents or forms more efficiently. It can reduce repeated data entry, support more consistent document preparation, and help connect the completed document to the relevant client or matter. Time Matters supports document generation through Merge Templates and Multi Merge capabilities.

How Can Law Firms Manage Work Across Multiple Practice Areas?

Firms with multiple practice areas may need different matter types, workflows, forms, documents, reports, and access rules. Time Matters can be configured around those differences, helping the firm standardize shared processes while allowing each area to follow the steps and use the records appropriate to its work.

How Does AMP Membership Help Keep Time Matters Current?

AMP Membership gives firms access to regular Time Matters product upgrades, technical support, P|T University training, and member-only features. Installing available releases helps firms stay aligned with supported technology requirements and benefit from continued Time Matters improvements.

Time Matters for Your Firm

Find the Right Next Step for Your Firm

Already Use Time Matters?

Whether you want to explore the latest product updates, review AMP Membership options, strengthen existing workflows, or identify ways to use Time Matters more effectively, an Account Executive can help you determine the right next step.

Speak With an Account Executive